When contacting support with product issues, please make sure to send with these following information so we can look on the issue accurately.
- Name of store or link you bought/download the product with receipt or order number.
- Screenshot of issue. 2-3 is better.
- PC specification and Operating System.
Most of our sceneries are provided FREE! We only heavily depend on volunteer project funding and donations. If you happen to buy one of our sceneries somewhere that’s supposed to be free, please contact us since it is illegal. Please only download using information provided in this website and or from our Facebook official page.